"Trauma Clinic"

About: Good Hope Hospital

I was recently referred to the Trauma clinic. This was due to repeated problems I had with my right achillies tendon. I was expecting an initial referral, a return to the hospital in 6-8 weeks for X rays and a further delay for ultra sound scans. To say on the day i was surprised at my treatment is an under statement. On arrival I was immediately sent for X rays. On return to the trauma clinic I was then taken for an ultra sound scan. Throughout the physio informed me of the condition of my heel. 1/2 an hour later was seen by the consultant in conjunction with the ultra sound physio. My treatment was discussed and the option of shock treatment was discussed and agreed. I was amazed at the speed of my diagnosis. Many years I had similar problems and the treatment took weeks to finalise. My heel is a constant pain, making walking difficult and exercise virtually impossible. In less than 2 hours the Good Hope Hospital department have identified the source of my problem, a treatment route and left me happy that my problem will soon be sorted. After all the bad press the NHS receives, I thank you for the way in which I was dealt with.

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Response from Good Hope Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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