"blood test"

About: London Road Community Hospital

I recently had a blood test at London Road Hospital and was very impressed by the efficient and friendly service. Ticketing was clear and quick, the staff knew how to take blood even from someone like me with poor veins without leaving huge bruises and were friendly and cheerful.. What a contrast to the Royal!

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Response from London Road Community Hospital

Many thanks for your kind comments regarding your recent attendance at the Blood Clinic at our London Road Community Hospital (LRCH). I was very pleased to hear that you found your visit to the Clinic was a positive experience and the staff in attendance on that day, were proficient, friendly and cheerful. I am sure the staff in the Blood clinic will be very appreciative of your kind comments and I will certainly ensure that their Managers receive a copy of this feedback to share with them. Many thanks once again, for taking the time to provide us with your feedback and I certainly hope that should you ever need to return to either of our Blood Clinics in the future, as the Phlebotomy staff rotate between both sites, your experience is as positive as your most recent visit. Kind regards, Deborah Furness from the Derby Hospitals NHS Foundation Trust Patient Experience team

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