"Excellent standard of care"

About: The Queen Elizabeth Hospital (King's Lynn)

My review relates to my experience of care in 2012 when i was admitted and treated for over 7 days. From my initial admission to my final discharge, I was provided with excellent care. The nursing staff, porters domestics and medics were fantastic. My side room was clean, comfortable and above all i felt very safe. I felt involved at all stages of my treatment, felt confident to ask questions and challenge some of the responses. Yes, the nurses were very busy, but i feel that makes the care i received even more impressive. I cannot praise the staff highly enough, you made my stay with you the best it could have been.

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Responses

Response from The Queen Elizabeth Hospital

Thank you for your kind comments, I was very pleased to hear that you received a good standard of care and will ensure the teams are informed of this. Valerie Newton Deputy director of Nursing and Patient Experience

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