"Superb treatment - thank you"

About: Manchester Royal Infirmary

I want to acknowledge the excellent service I received from the A&E department of MRI on Tuesday evening, September 17th, about 8:20 pm ish. I felt the two para medics who attended to me and took me into the A&E department were highly professional, very supportive and made me feel as comfortable as possible after my accident. Then the A&E staff were brilliant! I could not have asked for better treatment, although I expected and was prepared, for a very long wait I was seen to very quickly. I think they did an excellent job and I felt very lucky and confident to be treated by them, especially the A&E Consultant on call. Please pass on my appreciation and compliments! Thank goodness for such an excellent National Health Service..!

Story from NHS Choices

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Responses

Response from Manchester Royal Infirmary

Thank you for your comments posted on the NHS Choices website regarding your care on 28th September at the Accident and Emergency Department. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects the hard work and dedication of our staff. It was reassuring to hear that you thought that your care and treatment of the Accident and Emergency Department was superb. I can ssure you that we have passed on your thoughts to the manager of the A&E Department and the staff involved. The Patient Experience Team Central Manchester University Hospitals NHS Foundation Trust

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