"Hospital Feedback"

I can only concur with the previous review. Having our relative refered to this place for rehabilitation, i can only say that she is a shadow of her former self stricken with the c diff bug. Nobody seems to know what is going on or what is happening, least of all the people in charge. Our questions are met with one excuse after another, and then batted around either the medical team, the biological team, the infection team any of whom i have yet to see even after being promised appointments. The food is cooked and prepared off site, often unfit for serving when arriving there. Would i recommend this institution, no! Simple advice seek an alternative place to send your loved ones.

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Response from Customer Services Manager, South West Yorkshire Partnership NHS Foundation Trust

We are sorry to read that your experience of our services was not a positive one and do recognise that visiting loved ones when they are ill in hospital can be distressing. We really value feedback and would welcome the opportunity to look into the issues you raise and to discuss this with you. Please contact our customer services team via the Trust website http://www.southwestyorkshire.nhs.uk/about-us/contact-us/how-to-reach-us/ or email customer.servicesswyt@nhs.net

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