"Lost hearing & speciallist had hearing loss"

About: Lymington New Forest Hospital

Lost hearing suddenly, Ear nose throat specialist @ Lymington New forest hospital said after over 6 months of tests & huge waiting list times that 'I had hearing loss'. WOW a specialist telling me the blindingly obvious! That is like an orthopaedic specialist saying 'you have broken your leg' when you can see the broken bone through teh skin!. Excuse me, but I did NOT need a doctor to tell me if I cannot suddenly hear that I have hearing loss! I want to know WHY, what caused it? Tell me something I don't know doctor! Havent even had a blood test/s to rule out a virus, the MRI would not see in detail the problem if there was one! The tests were a waste of time. Most tests could NOT be done at Lymington hospital & had to travel to Royal south hants hospital. All those test were inconclusive! I wasted my time & the doctor said he was discharging me as nothing can be done! How do I know nothing can be done, I STILL don't know what is wrong with me! I even asked what my diagnosis was & he did not have one or a cause of my hearing loss & yet I am being discharged & in affect left to rot as how can I work now? Lymington New forest hospital charges huge amount of parking costs for people who are ILL & that is AKIN to taking people for being ILL. Patients in wales & Scotland don't have this financial worry! Lymington New forest hospital is preying on their ill patients! Even MY GP is angry by the way the NHS have treated me. For thr record my GP is fantastic as he has done everything possible to help. The problem is with Lymington hospital NHS trust MANAGERS & the TRUST CEO

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Response from Lymington New Forest Hospital

Thank you for taking the time to share your experience with us and also for calling me directly to discuss your concerns. I appreciate that you have had a frustrating time and would like to apologise if you remain dissatisfied. Kind regards Ben Prior Complaints and PALS Officer

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