"Callous nurses - no communication"

About: Norfolk & Norwich University Hospital

My husband had a very bad time and was treated very indifferently by the nurses as if he were stupid In fact he had a urinary infection and was discharged with no medication and ended up very ill in another hospital The phone was never answered when I phoned to voice my concerns - not even the main switchboard I paid for TV but it never worked and was a waste of money

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Response from Norfolk & Norwich University Hospital

We are sorry to hear about your husband's experience in hospital and the difficulties you found in contacting the ward and using the TV service. In these circumstances our Patient Advice and Liaison Service can help and you can reach the service on pals@nnuh.nhs.uk

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