"A breeding area for infectious diseases/coughs and..."

About: Macclesfield District General Hospital

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Main outpatients waiting area is too small to serve so many clinics simultaneously. To visit, one needs to be physically fit and extremely healthy! Senior consultant unable to attend clinic due to other commitments. Asked to see one of the registrars for continuity of treatment; request not adhered to! The doctor seen could not be understood, making the appointment a waste of time. HCA present needed to rest her arm on doctors desk which was sloppy and unacceptable. Once again, no one displayed a name badge, as appears the 'norm' at this hospital, However, the doctor did introduce himself and shook hands; his politeness could not be faulted.

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Responses

Response from Macclesfield District General Hospital

I was sorry and disappointed to read your comments regarding your unacceptable visit to the outpatients department at Macclesfield Hospital. If you would like to discuss this matter further please contact The Customer Care Team on 01626 661449 or e-mail on ecn-tr.CustomerCareSevise@nhs.net who will be more than happy to assist you. Thank you

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