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"Awesome treatment..."

About: Royal Derby Hospital

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My daughter was admitted with severe abdo pain last night at about 20:30. She was immediately assessed by a Dr from start to finish the standard of care she revived was just incredible. HCAs, Nursing staff, Registras, xray, sonogram, cleaners, porters, every single person behaved in an incredibly caring and professional way. Surgical Assessment was done quickly and she could not have been treated better if she were the queen of England. This makes me happy, to know TGAT we have the NHS and such a wonderful hospital in Derby. I am proud of this and humbled by the living kindness shown by a the staff here. Thank you from the bottom of my heart.

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Response from Royal Derby Hospital 10 years ago
Royal Derby Hospital
Submitted on 02/01/2014 at 11:23
Published on nhs.uk on 03/01/2014 at 03:00


Many thanks for your extremely kind comments regarding your daughter's recent admission into our hospital. Our staff aim to provide the highest possible standard of care that we can to all our patients and therefore I was very pleased to learn that you felt this this had been achieved on this occasion. I will certainly ensure that this feedback is shared with the appropriate staff, who I am sure will also be most appreciative. I hope your daughter is recovering well from this experience and may I take the opportunity to wish you and all your family our very best wishes for the future. Kind regards Miss Deborah Furness, a member of the Derby Hospitals NHS Foundation Trust Patient Experience Team

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