"Dash to A&E"

About: Stepping Hill Hospital

Anything else?

Arrived in A&E at 3.50pm today, sent straight through to the children's department, seen at 4pm, x rayed immediately and results discussed straight away. On our way home by 4.40pm - outstanding service provided by all members of staff. Stepping Hill is a credit to the NHS. Thank you

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Cath Marsland, Head of Risk and Patient and Customer Services, Stockport NHS Foundation Trust

Thank you very much for your very positive comment which I have shared with the ED team.

  • {{helpful}} of {{total()}} people think this response is helpful

Response from Stepping Hill Hospital

Thank you for your comments.

I sincerely apologise that these were not responded to in a timely manner.

This was due to lack of administrative support at the time which has now been rectified.

I would like to reassure you however that your comments were forwarded to the appropriate teams who were pleased to hear that you had a good experience at our hospital.

Kind regards

Patient and Customer Services Manager

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story