"I had tests in both the X-ray ..."
About: Castle Hill Hospital Castle Hill Hospital Cottingham HU16 5JQ
Posted by Ian123 (as ),
What I liked
I had tests in both the X-ray and radiology departments. The facilities were superb, the staff professional and friendly and the treatment overall was first class.
However I then needed a follow-up appointment with the gastroenterologist. So far I have had 5 appointment letters putting the appointment back. After three letters I phoned up the clinic and they brought the appointment forward. Two weeks later I got two letters on the same day putting the appointment back. I phoned the Call Centre: they said phone the Clinic.
I phoned the Clinic they said phone the Secretary. I did and got an answermachine.
Heard nothing; and my appointment is still five weeks away.
What could be improved
It would appear u are desperately short of consultants.
Possibly there should be a limit on the number of times appointments can be deferred.