"Discharge in middle of night from ward D5 East SAU"

About: Royal Gwent Hospital / General Surgery

(as other),

My wife age 65 suffering severe abdominal pain was admitted to hospital at 6.15 pm in early December after some excellent care from the nurses.

At 1am the next morning I was told to go home as my wife would be kept in for further investigation, at 2:30 am I had a phone call from my wife to pick her up as the registrar discharged her.

Note my wife had not slept for 24 hours because of the pain or eaten for 2 days. Is this fair?

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Response from Julian Hayman, Internal Communications Manager, Communications, Aneurin Bevan Health Board

Hello 'joesph',

We noticed your comments on the Patient Opinion website about your wife's recent experience at one of our hospitals.

We value all feedback received and would like to discuss your experience with you to see if we can offer any help to you and also to find out further information in order to avoid any repeat occurrences with other patients in the future.

You can email your concern directly to the Putting Things Right Team at Puttingthingsright.ABHB@wales.nhs.uk

Please include the following information in your email:

your full name


telephone number

the name and address of the patient (if you are emailing on behalf of someone else)


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