"My mother's treatment"

About: Royal Alexandra Hospital / Trauma & orthopaedics

(as a relative),

My mother was taken to hospital due to a fall where she dislocated her shoulder. She remained in hospital (RAH Paisley) where where she remained for 3 months due to several falls - one resulting in her breaking her back and having to wear a back brace.

Why? because she didn't understand the use of a buzzer when she needed to go to the toilet. She was not incontinent (and is now home and still not incontinent thankfully) however the nursing staff could not handle the fact that she was not incontinent, so pads were put on and my mother, not being used to this, did not understand, and climbed out of bed to get to the toilet.

My issue is, how do nursing staff handle children in this position - ie, are not allowed out of bed to go to the toilet - I am sure they will be asked - at least at 4 hour intervals, if they want to go to the toilet - or are they, like dementia patients, told they have a pad on and to just go ahead and wet themselves?

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Responses

Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Dear willowtest

Thank you for taking the time and trouble to provide your feedback.

With regard to your last paragraph, we have passed these comments on to our Women & Children's colleagues in order for them to respond.

Once again thank you for using the Patient Opinion feedback system, it is greatly appreciated.

Kind Regards

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Dear willowtest

In relation to your earlier query, we now have further comments back from our Women & Children's colleagues which are as follows:

"All aspects of care needs are assessed and an individual care plan formulated as a result. This will in the circumstances described include offering the toilet at regular intervals. We also have an active care process which means that at regular intervals patients are asked if they are comfortable and pain free, would like a drink or something to eat, require the toilet or are needing assistance with any other aspect of care".

I hope this is satisfactory.

Kind Regards

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