"|Re scheduled operation (provisional)"

About: Leighton Hospital

Anything else?

Further to my review operation cancelled yet again, this is an update, my husband received a phone call on Sunday in regard to his operation, and after asking several questions they said they would ring him back on Monday, stayed in all day no phone call, he rang them this morning himself, and he was told that the scratch on his left leg has to be completely gone and that he is now provisionally booked in 03rd Jan 2014, now this is the latest that he can have this operation done before we go to America, so if this one gets cancelled then it will have to wait until autumn/winter of 2014, as he will not be available until then, We reckoned that to date he has had approx. 10 appointment's in the lead up to his operation being cancelled and now no doubt he will have to have more appointment's before the Op, We have always praised Leighton Hospital in the past and have defended them as our experience has always been excellent, however on this occasion we do feel let down considerably, and can only hope (and pray) that the Op does indeed go ahead on Jan 3rd. Fingers crossed.

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Responses

Response from Leighton Hospital

In response to your second posting regarding the poor communication you experienced from the hospital, I am sorry to hear that you waited in all day for a phone call and then had to contact the hospital for an update on the situation. If you would like to discuss this further I would be happy to meet with you to discuss. As you state, your husband had surgery scheduled for January 3rd 2014. I hope that all has gone well with his surgery and if you have any further issues that you would like to discuss please do not hesitate to contact me on 01270 273654 Sue Sarson Acting Modern Matron, Surgery & Cancer Division

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