"Check up on treatment being given"

About: Luton & Dunstable Hospital

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My Elderly Father recently had some short stays in the L&D. And during those stays was passed from various departments to departments. During these times I checked out his drug chart: And here is a summary of what I uncovered: Despite being prescribed a course of antibiotic medication not all of the course was in fact being given. On challenging with the nurses they claim that the chart instructions gave conflicting signals. . . so they did nothing. For another drug not being given the ward nurses accepted their mistake. On my next inspection of his drug chart they had appeared to back date his chart, . . . . .for whatever reason I can't imagine. And then I caught them attempting to give him 4gm of warfarin despite his notes stating 3mg. Needless to say his next INR test was high, so how many times had they done that before? Which later the INR consultant couldn't understand, . . . . well he wouldn't would he the notes all said 3mg. Until I told him what I had witnessed. My advise if you have anyone inpatent watch the drug notes to make sure they are being given the corrrect medication. And if your not sure what a drug is or does, take and note and look it up on the internet later.

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Response from Luton & Dunstable Hospital

We are very concerned to hear of your father’s experience. We apologise for this and can assure you we will investigate this matter as much as we can from the information given. We would encourage you to contact us with additional details so that we can address your concerns further. Please contact our Patient Affairs Office directly on 01582 497 002, or email complaints.officer@ldh.nhs.uk

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