"Long wait in children's emergency department"
About: Heartlands Hospital / Accident and emergency Heartlands Hospital Accident and emergency Birmingham B9 5SS
Posted by Karim (as ),
My niece broke her arm, and we received an absolute disgusting level of service. We sat around for more than 2 hours waiting for consultancy.
All rooms are vacant, all nurses look free and no doctors on the floor. They seem to be occupied with paperwork and not realising that we are people/patients and not paperwork.
This is why private health care is doing better and people are leaving the country because they are not getting anything in return for their taxes. They have some extravagant and unfortunate procedures which are adding costs. They need high levels of consultancy and the use of simulation systems to improve service levels.
Absolutely shocking and a speechless experience.