"The manner of some staff over ..."
About: Northern General Hospital Northern General Hospital Sheffield S5 7AU
Posted by Anonymous 1 (as ),
What could be improved
The manner of some staff over the phone. While I appreciate confidentiality must be respected I do feel that as a parent enquiring about their 16 year old daughter was totally treat with little or no respect and told in no uncertain terms to ring my daughter to find out any medical advice that may have been given to her regarding burns to her face and her arm. I was merly trying to find out if there was anything I needed to do to help the healing process. Why is it not possible to share information with relatives and indeed next of kin?