"An excellent example to the rest of the NHS."

About: Cheltenham General Hospital

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I was recently admitted to Bibury ward, following what for me was going to be a traumatic experience. I was concerned after all the negative press that the NHS gets, and also a few experiences of my own. I need not have worried, from the moment of admission until my operation and finally my aftercare I was treated with respect and compassion. i cannot speak highly enough of the Bibury ward staff as they had two extremely challenging patients to deal with at the time, which would have stretched anyone's patience, but never once did any of them show anything but professionalism. They worked extremely hard and at no time did any of us feel neglected, and all of us commented on the high standard of care. If I had a suggestion to make then Patients WiFi connection would have been useful. Many thanks to all the staff.

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Response from Cheltenham General Hospital

Dear Mr Isko, Many thanks for taking the time to share your experiences on Bibury Ward. We hope you are now recovering well? It's good to hear you were pleased with the care you received and that our staff put you at ease during a difficult time. We will certainly pass your feedback on to the teams involved and wish you all the best with your recovery. Kind regards The team at Gloucestershire Hospitals NHS Foundation Trust

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