"When the TRAQS member of staff phoned me it was a bad line"

About: Telford referral and quality service (TRAQS)

(as a service user),

Unfortunately, when the TRAQS member of staff phoned me, it was a bad line, so I couldn't hear very clearly, despite repeating herself.

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Responses

Response from Chloe Jones, TRAQS Patient Advisor, Telford and Wrekin CCG

Hello,

We are sorry to hear that there was a bad line when TRAQS contacted you. We will always confirm any appointments arranged via post. If you wish to discuss or amend your appointment then please feel free to contact us on 01952 580 441.

Thank you for taking the time to share your feedback.

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