"Didn't receive appointment letter until after appointment"
About: Royal Shrewsbury Hospital / General medicine Royal Shrewsbury Hospital General medicine SY3 8XQ Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Dozer35 (as ),
1. Health care, GP and Consultant (G. Solt) care all excellent.
2. I waited a while for my appointment notification. To the point where I made contact to see if I'd missed a call.
3. I left my mobile phone contact number at TRAQS for the best way to contact me and was assured I would be called on that number. I was contacted on my landline and fortuitously I was in the house. They did not have the mobile number! !
4. I received the letter with the details of RHS entrance, consultant and clinic the day after my referral - that was poor. Not sure whether above letter is from TRAQS - possibly the NHS?