"Poor overnight care - the rest wonderful"
About: John Radcliffe Hospital John Radcliffe Hospital Oxford OX3 9DU
Posted by Caroline Harding
My 79 yr old husband was sent to A&E in the late evening and the care there was wonderful. However, when he was wheeled into the A&E assessment unit to spend the rest of the night before further tests in the morning, he was left without a blanket, or a bell to use to call for help, with no bottle in which to urinate and no contact with staff. He was woken twice for observations, but he was disorientated and did not manage to ask for help. He was fine - and overall his hospital visit was very helpful and well-handled, but he could have needed help in the night, and he had no way to call for it, and he certainly could have done with a blanket! We don't want to make trouble for anyone, but we do hope that it may be helpful for us to pass on this information in case someone else may really need more care.