"Very good!"

Anything else?

I was seen within the hour for a possible kidney infection. I was treated with respect and care and the nurse and trainee were so caring and considerate. We had chit chat too making me feel like a human rather than just a number in the queue. Would recommend this place to anyone!

Story from NHS Choices

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Response from Royal Victoria Hospital Folkestone

Dear Leanne, Thank you for taking the time to tell us about your postive experience at the walk-in centre. It's really nice for the team to know when patients feel they've not only done their job, but made sure you feel like a person not a number. Your comments have been shared with the team, and we hope you are recovering from the infection. Best wishes Customer Care Team Kent Community Health NHS Trust Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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