"Fracture Clinic and Orthopaedic review"

About: Medway Maritime Hospital

Anything else?

I've never had a hospital visit quite like it! I made my appointment at fracture clinic with ease having been given the number to ring 5 days before. I was greeted by a lovely gentleman volunteer who showed me where to book in, the lady who confirmed my details was a little 'mechanical' but with a long queue she was efficiently functional. I went to fracture clinic and was greeted with a smile and shown where to sit and within 10 minutes I was seen by the consultant who was proficient, polite, took time to explain what would happen and when and within 20 minutes I was on my way home. Whilst I still have some visits to make I am impressed at the friendliness and kindness of all levels of staff who whilst clearly very busy are personable and still smiling. Thank you for looking after me.

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Responses

Response from Medway Maritime Hospital

Thank you for your kind comments. I am glad that your visit was as easy and stress free as could possibly be. The aim at Medway NHS Foundation Trust is to provide this level of high quality care to every patient. I will pass on your kind comments to all teams involved. Thank you again for your positive feedback, it really is appreciated. James Shaw Operational Manager for Orthopaedic & Anaesthetics

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