"Casualty & in patient in childrens ward"

About: Royal United Hospital

Anything else?

My daughter had an accident on a Saturday night requiring a trip to A and E. she was seen fairly quickly ( very fast for a sat night!) and the staff were friendly and very efficient. As a follow on, we had to take her to the kids ward for an op on the sunday. The staff were very caring and the system of allocating a lead nurse was most reassuring. The op theatre staff were equally pleasant and effective. In short a nasty accident was made a lot less stressful by a very professional team.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Royal United Hospital

Thank you for your comments about the care your daughter received in our Emergency Department, the Children's Ward and Theatre and for taking the time to leave feedback about your experience. We welcome all feedback from patients and will forward on your comments to the staff in these areas who will be very grateful for your kind words. We hope your daughter is now feeling a lot better.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story