"I take my father in for regular ..."
About: West Middlesex University Hospital West Middlesex University Hospital Isleworth TW7 6AF
Posted by chitra bhatia (as ),
What I liked
I take my father in for regular appointments at the hospital. lately he had been suffering from severe pain, so our GP had referred him to the specialist in west mid.
So what did I like, well some of the nurses were caring and considerate. the place seemed cIean don't have much else postivity to say.
What could be improved
Once I got my father into the building there were no wheelchairs to be found. He was already in much pain and when I asked at reception for any wheelchairs they simple told me "they were out". One lady was in such pain byt he time she had got to tghe waiting area, the nurse had to put her on a office chair to wheel her round. This is not the first time this has happened! This is simply a poor show. Once my father had seen the consultant, he seemed somewhat rude and said that he shouldn't be seeing him unless he was referred. Due to the pain he was having in his back, the doctor said to get an x-ray. This took a total of 2 hours, when there was not even many people waiting. Many other patients had to chase up their x-rays. VERY POOR TREATMENT OF PATIENTS.