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ICU and A15

Story from nhs.uk

"ICU and A15"

About: Stepping Hill Hospital

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I was admitted into stepping in hospital on Sunday 10 /11/13 with breathing difficulties. I was taken straight into A&E then taken straight into resus area, where I was there for six hours where they did all the work they could do for me from there I went to the intensive care unit and they all worked very hard on me in there as well, from there I went to ward A15 where i still am. I would like to say a very big thank you to the A&E team and resus them ICU team and ward staff on A15 on a warm welcome and generosity and help you've done thank you so much.. Sincere Martin Walker 14/11/13

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Responses

Response from Cath Marsland, Head of Risk and Patient and Customer Services, Stockport NHS Foundation Trust 10 years ago
Cath Marsland
Head of Risk and Patient and Customer Services,
Stockport NHS Foundation Trust

Submitted on 06/12/2013 at 12:57
Published on Care Opinion at 16:00

Thank you for sharing such a positive story I wish you well for your recovery and have shared your comments with the ED, ICU and A15 teams

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Response from Stepping Hill Hospital 8 years ago
Stepping Hill Hospital

Submitted on 11/12/2015 at 16:09
Published on nhs.uk on 12/12/2015 at 01:31

Thank you for your comments.

I sincerely apologise that these were not responded to in a timely manner.

This was due to lack of administrative support at the time which has now been rectified.

I would like to reassure you however that your comments were forwarded to the appropriate teams who were pleased to hear that you had a good experience at our hospital.

Kind regards

Patient and Customer Services Manager

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