"The receptionists are rude!"

About: Hertford County Hospital

(as the patient),

What could be improved

The receptionists are rude!

Story from NHS Choices

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Response from Hertford County Hospital

We are sorry that you were not completely satisfied with the manner in which our staff treated you. We encourage anyone who has such an experience to either speak to the nurse in charge on the day or to contact our patient advice and liaison service (PALS) team on 01707 369175.

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