"New knees new life"

About: Freeman Hospital

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In February this year I had a total left knee replacement. By May this year I was ready and underwent a total knee replacement on the other knee. I lived in Durham and asked to go the Freeman Hospital because of it's reputation. I was in a same sex ward for four days on each occassion. The food was ok, but I didn't really want much to eat nor did my fellow patients. From referral by my GP to appointments with the Registrar, subsequent operations and recovery the whole thing took about six months. I cannot speak highly enough of the individuals involved. From attending a pre operation video and discussion, through the various tests operations and physiotherapy staff were helpfull, professional and most importantly generous and kind with their words and deeds. Yes at times staff were trying to do things quickly but I felt that is the economic pressure the NHS faces in every hospital. I am not overstating the position in saying that I now have a new life. I no longer feel constant pain, I am now walking 4 to 5 miles relatively easily, my view of "life" has changed dramatically for the better. Thank you everyone, Thank you Freeman, The Freeman and all who work there are to my eyes a Northern Treasure.

Story from NHS Choices

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Response from Freeman Hospital

Thank you very much for the time taken to record your positive feedback on the NHS choices website regarding the care and treatment you received from the Lower Limb team before, during and after your recent knee replacement procedure. In addition can I also thank you for the compliments regarding the care and treatment you received from the ward and physiotherapy staff at Freeman Hospital. Your extremely kind comments are acknowledged and very much appreciated, and have been shared with the staff involved in your care. It is always highly rewarding to receive positive feedback from patients.

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