"Very Disappointed with the Midwife care"

Anything else?

I had an appointment with the midwife team recently, firstly they were running 30 minutes behind which is fine. But when i was seen, I was treated rudely even laughed at when I voiced a concern I had. This was my first appointment in 28 weeks, I will not be seen again until 36 weeks although I have had lots of problems in previous pregnancy and this one. I think its ridiculous that people train in this job but can not be bothered to do it properly.

Story from NHS Choices

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Response from Steve McEwen, Patient Experience Lead, Patient Liaison, Southend University Hospital NHS Foundation Trust

I was truly sorry to learn of your experiences. we hope that all of our staff treat each patient with respect and in a professional manner. If you would like to take this further then please e-mail our complaints team outlining your concerns and they will look at it further. Their e-mail address is complaints@southend.nhs.uk

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Response from Brentwood Community Hospital

Many thanks for your comments which will be passed on.

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