"my husband took ill was admitted to hospital"

About: William Harvey Hospital

Anything else?

My husband was in this hospital in august this year as I was informed he had a slight heart attack & chest infection the doctors never kept me informed was in there for 4 days he was doing ok then he got worse passed away they said they done all they could doctor asked me if I had any questions I was numb with shock I said to the sister there what am I going to do she said you put one foot in front of the other what a stupid thing to say people should be treated as they would like to be treated themselves or their families I am trying to come to terms how my husband passed away so quickly he was my soul mate one of the cause of death was septicaemia how did he get blood poisoning there is one thing there were two lovely nurses who were very kind so I would give one star to William Harvey hospital.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust

Thank you for providing us with feedback and I am sorry that you felt unsupported at a very stressful time for you. If you would like an opportunity to talk with staff about your experience, please do email me on Julie.pearce1@nhs.net.

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Response from William Harvey Hospital

We are extremely sorry that you are writing to us under such circumstances and would like to offer our sincerest condolences to you. If you would like to contact the Patient Experience Team with a view to setting up a meeting to answer any questions you may have, they can be contacted on 01227 783145 or 01227 864314.

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