"Admitted with Appendicitis"

About: Royal Blackburn Hospital

Anything else?

I was told by my GP to go straight to RBH due to the pain I was having. I arrived at Urgent Care on tues 30th at 5.45pm, was admitted onto the ward by 8pm, listed for the operation by 9.30pm for the following morning. I went down to theatre for laparoscopy and appendectomy at about dinner time weds 31st and was on recovery by 2pm. I then spent the last hours on day surgery unit and was discharged at 8pm. I have never been in hospital before or had anything done. I was amazed at how quickly I was treated. All the staff that looked after me were lovely and made my stay welcoming. Everything was explained to me from start to finish. I cant fault RBH on anything, my experience was excellent.

Story from NHS Choices

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Response from Royal Blackburn Hospital

Dear Jessica Many thanks for your recent review of our service on the NHS choices website. Can I thank you on behalf of the staff who cared for you in theatre and on the Surgical Day Unit, your positive feedback was welcomed. We do endeavour to provide the highest quality care to all our patients and always ensure feedback whether positive or negative is acted upon immediately. We hold a monthly ‘Share to Care’ and a Governance meeting were all compliments are discussed with the teams. Your complement will be discussed at these meetings. Kind regards Barbara Kenealy-Jones Matron

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