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Endoscopy unit

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"Endoscopy unit"

About: Arrowe Park Hospital

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I was quite nervous as I'd never had anything like this before but I was very impressed with the whole experience. The 'consent' nurse explained everything about the procedure, and the optional sedation. After a short wait I was taken to the room, wecomed by nurse-practitioner who was to perform the endoscopy and her assistant nurses. Their friendly manner helped me relax even before the sedation was administered, and I woke up a short time later with the whole thing over, and ready for the welcome tea and biscuits provided in the lounge area. This Unit in Arrowe Park is excellent in every aspect.

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Response from Arrowe Park Hospital 10 years ago
Arrowe Park Hospital

Submitted on 28/11/2013 at 11:07
Published on nhs.uk on 29/11/2013 at 03:00

Thank you very much for your kind comments. We are extremely grateful that you have taken the time to provide this feedback. Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff in our Endoscopy Unit. If we can be of further assistance in any way, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. Wirral University Teaching Hospital NHS Foundation Trust

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