"I have been in and out of the ..."

About: The James Cook University Hospital

(as the patient),

What I liked

I have been in and out of the JCUH for a number of years now,and the staff have always been very helpfull,the Hospital is always very clean,and the food is good,my most memorable day was when Princess Diana paid a visit and I was lucky enough to see and meet her.

What could be improved

Parking,and the cost of using Phone TV.When using the TV you pay for a 24 hour period I don;t think this is fair as you are not able to watch it through the night.

Story from NHS Choices

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Response from The James Cook University Hospital

Mr Simmons

Thank you for your very kind comments about your experiences at JCUH. Your comments regarding carparking and the Patientline system (telephone and TV) will be forwared to the appropriate managers for their information.

Many thanks