"I found my experience seeing a ..."

About: University Hospital Of Hartlepool

(as the patient),

What I liked

I found my experience seeing a consultant to be very poor. I was not offered support or advice (mine being a fertility problem). I was spoken too in an abrupt & non-caring manner and not given enough information about time scales for tests and possible outcomes. My consultant did not speak clear english and I was uncomfortable asking more than once to reapeat what she was saying. I wish I could afford to go private!!!

What could be improved

Maybe booklets / leaflets to be handed out offering advice & support networks.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››