"Sent home with a broken neck"

About: The Queen Elizabeth Hospital (King's Lynn)

Anything else?

My husband fell down the stairs last week, I had to call 999 who were very good. When I got to the hospital he'd been x rayed and we were told he had bad bruisinmg and sent him home. The following evening we had a phone call from the doctor saying he must come back straight away, no ambulance was offered. They gave him a CT scan and discovered that he'd fractured C6 and C7 also some dislocation in top half of his back. They kept him in for the night. He now has to wear a neck brace for 8 weeks. This is very very poor and I'd like some answers. Anne. Husband Ronald.

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Responses

Response from The Queen Elizabeth Hospital Kings Lynn NHS Foundation Trust

I was extremely concerned to hear of your husband’s experience, can you ring me urgently on 01553 613613 ext bleep 3582 so I can ensure that this whole situation is urgently addressed

Val Newton

Acting Director of Nursing and patient experience

Response from The Queen Elizabeth Hospital

I was extremely concerned to hear of your husband’s experience, can you ring me urgently on 01553 613613 ext bleep 3582 so I can ensure that this whole situation is urgently addressed Val Newton Acting Director of Nursing and patient experience

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