"Excellent care at Lister A&E"
About: Lister Hospital Lister Hospital Stevenage SG1 4AB
You hear good reports and bad reports, so here is a good one. On Sunday 2 weeks ago my Wife Ros who has MS was brought to the new A&E. She had had a fall whilst I was out at the Museum. The ambulance team ran a check and were not happy with her heart trace. I met them at the hospital. From the start the Reception Team were professional and friendly and helped calm me down. The Doctor's and Nurses could not have been kinder or more helpful. With Ros' permission they made me feel part of their team as her Carer. It all turned out well after 2 hours Ros' trace was normal. No further problems since. Whilst visiting A&E is never a something you want to do, the way Ros and I were treated was excellent. Things were explained clearly and no jargon. Last but not least the new A&E is amazing. The new treatment rooms give privacy and dignity. Please pass on my thanks to your staff and the doctor for a job well done.