"Excellent service by Cardiology Assessment..."
About: Princess Alexandra Hospital (Harlow) Princess Alexandra Hospital (Harlow) Harlow CM20 1QX
Posted by Robert Jennings
I attended for a cardiology assessment and due to a previous patient's medical situation the technician was delayed for my appointment. However as soon as I was seen, she made a very pleasant apology and brief explanation for the delay, which was totally understandable as patient care after all is what this is all about! The technician carried out a series of tests and explained to me clearly in advance what each one involved and whether I was comfortable etc. She was very caring and professional throughout the assessment which lasted about 45 minutes, and displayed great empathy and understanding towards me as a patient. I was very impressed with her attitude and ability and would like to commend her for this. Well done and thank you!!