"TRAQS handled it in a friendly and efficient manner"

About: Telford referral and quality service (TRAQS)

(as a service user),

I was offered a choice of hospitals. Decided on the nearest to home in the event of further treatment.

Doctor explained how the system (TRAQS) worked so I knew what to expect.

TRAQS handled it in a friendly and efficient manner, and treated me as a person! Wonderful!

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

I am pleased that your recent experience with TRAQS has left you with such a positive view of our service.

Your comments are greatly appreciated and will be passed onto the team.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story