About: North Tyneside General Hospital North Tyneside General Hospital North Shields NE29 8NH
Posted by Mrs Turnbull
We met with the consultant last week with our four year old daughter. She immediately put my daughter at ease. Treating her like a little person. I loved that she spoke to our daughter before us. After giving us some upsetting news she asked the health care assistant in clinic to take my daughter off for a drink. This gave us the time to talk to her and digest all the information being given to us. We asked lots of questions and she at no time rushed us out of clinic. We left knowing what lies ahead of us. We are very greatful for this and believe we recieved care above and beyond what is expected. Special thanks to the health care assistant who took great care of our daughter. I am a staff nurse within another hospital trust so know what good care should look like.