"After initial concerns about my ..."

About: Macclesfield District General Hospital / Accident and emergency

(as a relative),

What I liked

After initial concerns about my mother's treatment in A&E I can now say that she could not be receiving any better care. The staff are friendly, caring and helpful. Above all I have been kept informed of her progress at every stage. I am able to visit at any time and stay with my mother for as long as I like.

It is comforting to know that she is in the right hands.

Story from NHS Choices

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Responses

Response from Macclesfield District General Hospital

Thank you for letting us know that you feel that your mother is in the right hands at East Cheshire NHS Trust. Our staff pride themselves on offering high quality patient care and customer service. We are also pleased to hear that you feel you have been kept informed of your mother's progress, as we have recently focused on ensuring that carers and relatives are kept regularly informed about patient treatment and progress.