"I had good treatment when I attended ..."
About: Wythenshawe Hospital Wythenshawe Hospital Manchester M23 9LT
Posted by Anonymous 4 (as ),
What I liked
I had good treatment when I attended the hospital. I had my first consultation in an out reach clinic.
What could be improved
The waiting times for follow up appointments was too long. The appointment booking service seemed to be in complete disarray. They need to increase the proportion of follow up appointments. The radiology department seemed to be adding unacceptable delays to the treatment process.
I was seen about 20th October then followed up on 3rd January was booked into the wrong ENT clinic. I took the referral for the CT scan to the radiology department by hand but had to wait 3 or 4 weeks to get an appointment which for the 14th March. I could not attend so was allocated an appointment for the following week. I then had to wait until about 10th June to get my results of the scan.
By this time I had been given the opportunity to get the nasal polypectomy done privately which I did on 19th June and during my recuperation I was notified of my NHS hospital appointment for the procedure which I then declined to save resources.