"Worker took time to explain things and made me feel at ease"

About: Ashley House / Recovery service

(as a service user),

My experience today was far less painful than I thought it would be.

The member of staff (Claire) who dealt with my appointment was very friendly and extremely happy. She took time to explain things and made me feel at ease, and more importantly she never made me feel like a second class citizen.

What a lovely person.

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Responses

Response from John Deane, Snr Practitioner, Halton Integrated Recovery Service, CRI

picture of John Deane

Hi

Thanks for your feedback.

I have shared this with Claire and the staff team.

We hope your journey in treatment goes well.

please let us know here or in person if there is anything we can do to assist your ongoing journey.

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