"Bring back Matrons"

About: University Hospital Of North Durham

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The nurse's were pleasant but my memories of this ward are not nice. I was going through a missed miscarriage. The night before admission, the ward called me asking if I could go to another hospital. When I looked it up it was for terminations of pregnancy. Horrified, my partner rang ward 9 and they agreed to admit me. Paracetamol and codeine weren't enough pain medication. I spent over an hour rocking back and forth trying to breathe through the pain. When pain relief was given, it was too late.

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Response from University Hospital Of North Durham

Thank you for providing feedback on your recent visit to the Gynaecology department at University Hospital of North Durham. Please accept our sincere condolences and I am very sorry to hear that you were unhappy with your experience on this occasion. We would welcome the opportunity to discuss your concerns with you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is patient.experience@cddft.nhs.uk Alternatively, you can write to us at the following address: - Patient Experience Team Darlington Memorial Hospital Hollyhurst Road Darlington County Durham DL3 6HX If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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