"Great Care"

About: York Hospital

Anything else?

I had the misfortune of suspected appendicitis and was taken to York A+E. The staff there were good and treated me well, with dignity and respect. They explained everything they did to me, and I felt I was in safe hands and was being looked after. I did not have much monitoring my the nurses but that was not a problem as I believe it was due to the fact that the ambulance crew who had brought me in stayed with me, as I had been working with them at the time. My only slight complaint was that whilst the crew thought I should be in a cubicle, the nurse wanted to put me in triage. It was only after examination by a passing paramedic that I was deemed ill enough to require a cubicle. Other than that everything was fine.

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Response from York Hospital

Thank you very much for your posting. Your comments have been passed to the teams concerned. We are pleased that your visit to us was in the main very positive; our aim is to provide a high standard of service which reflects the needs of patients. Your comments on how we might improve things have also been passed to the relevant teams

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