"Miscarriage procedure (medically managed)"
About: Whipps Cross University Hospital Whipps Cross University Hospital E11 1NR
My experience was much better than I had expected. With the exception of one doctor who made an ill-judged quip (which she did apologise for, and she was straight out from an emergency so probably a bit distracted) I'd give all the staff who dealt with me 5/5 for their professionalism and care. I'd been misdirected to Rowan ward on my scan day, which unfortunately opened the floodgates to memories of my last mc, and a kind nurse saw me, checked I was okay and pointed me in the right direction (up to that point I'd felt quite invisible). The new EGU (I presume this is the new name for the old EPAU) is a relatively lovely building. Bright, clean, more uplifting than the pokey little corridor when it was in Rowan. In particular, the receptionist, the sonographer and the nurse who gave me my medication that day were brilliant with me. 48 hours later I was on Rowan for the rest of the process. I was treated really well. The best cannula fit - I hate them - ever (by the amazing ward sister - a really lovely and well organised lady too), the doctor who put the first tablets in was quick and gentle, thank goodness. I wish I'd been more clued in to the timings of things by the doc at the EGU but a friend had told me her experience so I figured it'd be a long night. For me the first meds were at 9.20pm, thereafter every 3 hours (up to 3 oral treatments). I got cold after a couple of hours, so asked for another blanket and cup of tea - which really helped and they were quick with. I was being checked on regularly - probably hourly, but I wasn't really watching the time. Fortunately I managed to grab two hours sleep overnight - it's a working hospital and noisy, can't be helped. When my body delivered what it needed to I waited a few minutes to be seen (but they were dealing - admirably I thought - with a very messy, unhygienic emergency at the time) but I was completely looked after, talked through things, change of undies/gown bedding etc and made sure I was comfortable. All the staff I came into contact with - nurses, doctors, catering - yep, the food's not great but there's enough to nibble on, cleaning staff etc. were all polite and helpful. It could have been a really miserable experience for me but I left feeling relieved and emotionally okay. It's the NHS, resources are tight, staff have to prioritise emergencies and I'd prefer that they do. I think most in the profession do the job because they do care. Unfortunately the few who don't care as much tend to hit the headlines or ruin other peoples' experiences, however I certainly didn't encounter a 'bad' practitioner. I hope I don't have another mc but if I do, I'd go back to Whipps.