"Lack of organisation of weekly meeting timetable..."
In the Mother and Baby Unit patients are often given very short notice about a meeting or an OT activity or treatment. Sometimes meetings and OT activities are arranged in the same time slot. It would make sense if each mum(patient) were given a weekly diary page. They could stick this on the wall of their room with all the meetings , therapy times and other activities printed on it. Then there would be no missed meetings etc . I'm sure the hospital IT dept could come up with an easy to use application in Outlook or Google that would fit the bill.