"Contrasting wards at Inverclyde Royal Hospital"
About: Inverclyde Royal Hospital / General Surgery Inverclyde Royal Hospital General Surgery PA16 0XN
Posted by dougal99 (as ),
My wife was admitted recently to IRH. Initially she was put into Ward H North. The care here was excellent. All the staff were extremely helpful and clearly highly motivated. I noticed performance charts and mission statements posted on the walls. Nothing was too much trouble for the staff. All in all a real credit to the hospital.
Unfortunately she was then moved to Ward H South. A complete contrast. Staff didn't seem to care/never had the time. Buzzers went unanswered. Patients clearly in need of support just didn't get it. The whole atmosphere was really negative.
My question is how can the two wards which are literally 20 metres apart through a swing door be so fundamentally different? Why can't the excellent practicalities and management of H North be replicated across all wards?