"My visit to Eastwood Centre 11/10/2013"

About: Newark Hospital

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On 11/10/2013 I attended the Eastwood Centre to have an Iron Infusion due to my low iron count. From the moment my husband and I arrived we were taken care of. The nurses made us feel at ease straight away, fussed over us and offered us hot drinks and biscuits while we waited for the doctor to arrive. After a detailed and clear explanation of what the procedure involved I was taken to my bed which had already been set up. And throughout the treatment the doctor and both nurses stayed with me and my husband making sure we were comfortable. at one point my husband mentioned he had not had lunch and the nurse kindly offered to fetch him a sandwich. The doctor was amazing at taking precautions not to put me in too much pain, and quiet honestly he did his bit brilliantly. I hardly felt any pain during and after the procedure. While the treatment was being administered several nurses came and sat with me and my husband and chatted with us which made me relax and almost forget why I was there ! The doctor also gave me some really useful advice about how I could improve my health etc. The staff didn't have to do all of the things I have written about They could have just done their 'official' work and sent me home. By writing this review I just want everyone to know that the staff at the Eastwood Centre, Newark are the most caring and supportive people I have ever come across. For me they did better than 100% and I truly respect them all for what they do, day in, day out. So if you have an appointment booked here, fear not, you couldn't be in better hands ! To all the staff at Eastwood Centre - Thank you & God bless !

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Response from Newark Hospital

Thank you for your kind comments. We will ensure that these are forwarded to the Hospital Manager and Department Manager to pass on to the staff concerned. Kind regards Customer Services Department Newark Hospital 01636 685692 (direct dial)

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