"Re: Comments made on 1st April. ..."

About: Salford Royal

(as the patient),

What I liked

Re: Comments made on 1st April. I again got to see a GP instead of a consultant on 18th March, who said I needed a scan and to see a specialist. Up to today, I have received no letter regarding when this may be (if ever) meanwhile I continue to be in pain!

What could be improved

To at least receive a date to have a scan or see a specialist! I am at a loss as to understand why an appointment needs to take so long, as common sense would dictate that a diary or computer needs only to be looked at. Maybe Hope Hosp should transfer patients to a hospital that can treat people.

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Responses

Response from Salford Royal

As we suggested in our initial reply on April 1st, please contact the Trust’s Patient Advice and Liaison Service on 0161 206 2003 then we can look into your concerns.

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