"Gynaecology ward lister"

About: Lister Hospital

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The consultant was very good, excellent at explaining the treatment and answering questions. It was great to see the consultant and receive expert care. The anaesthetic team needs some help with the management of patients pain following gynaecology surgery. Okay us women have gone through child birth and are fairly stoical but major gynae surgery should not be done with paracetamol and ibruprofen. Okay oramorph was on the prn side of the chart but with anxiety of impending bowel motions. It did not seem like the best choice. I asked if I could have oral tramdol (as less likely to constipate) but they said it was trust policy not to give this. I presume due to the problems of people going home on it and addiction. Is it really the case that this is not a better choice for people after gynae surgery? Anyway I really feel the pain team And the anaesthetists need to look again at the pain control after gynae surgery as all the other people in my bay were also having difficulty with pain relief. The nurses on the ward took a bit of time to get pain medication to the patient. I feel that junior doctors should be advised that it is prehaps best to wait until patients have passed urine more than once before they go home. If it suits the hospital to remove patients catheters then pass urine once before sending them home, prehaps I can advise you invest in a bladder scan? I liked the fact that the clinical support workers checked on you each hour. But I also felt for them as when Pts inevitably said they were in pain they were powerless to help themselves. They had to just keep reporting that they had told the nurse. Very difficult for them as they did seem to geneuinely care. Also no- one was able to tell me the rationale behind everyone having a blood sugar taken on admission except that I couldn't be admitted to the lister without it. Nothing I could find on your website and it was not mentioned at the pre-assessment. The pre-assessment was very good. I feel overall my stay was okay but I think there are a few things that I have mentioned above that need reviewing. Only sometimes when you are a patient in the bed that you can see these things. Some of your longer serving gynaecology nurses might be well served by a spell staying on the ward. Fluid balence charts are not done wholly- intake often omitted, no balence worked out. I hope you can address some of these issues and you would then have an excellent service.

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Response from Lister Hospital

Thank you for your honest and frank feedback, which highlights both the good and where we can do better. We really like to hear patients feedback and sometimes it can help to have this discussed with those in charge of clinical areas. If you felt able and willing to do so, we wonder if you might be prepared to get in touch with us (generalenquiries.enh-tr@nhs.net) so that we could put you in contact with the matron in charge of the service? If this is something you don't wish to do then of course we understand; either way your feedback above will make its way back to the team.

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